Now I'm getting error (920) when I try to save a drawing as a jpg or png

Started by Jennifer, November 20, 2021, 12:43:43 AM

Previous topic - Next topic

0 Members and 1 Guest are viewing this topic.

Print
Go Down Pages1
User actions

Jennifer

November 20, 2021, 12:43:43 AM
I have a moderately complicated drawing (layout) of a bathroom that I want to send to contractors I am interviewing for a remodel. I usually copy them to IrfanView and save it from there. When I try it with this drawing, it says it "Can't paste image from clipboard". If I try to save it as a jpg or png, I get Error (920).

I used to be able to save much more complicated images with Visio 2007 (I think it was) and Win XP.

What's going on?

More importantly, how do I fix it?
Using Visio 2019, part of Office 365 on Windows 10

Jennifer

#1
November 20, 2021, 12:53:40 AM
I was just able to save it as an emf drawing. As such, it's only 115 KB!
Using Visio 2019, part of Office 365 on Windows 10

Jennifer

#2
November 20, 2021, 01:10:37 AM
OK, I saved it as an emf, then opened the emf file in IrfanView and savews that as both a jpg and a png. All completed successfully.

Here are the sizes:



Why is Visio having trouble?
Using Visio 2019, part of Office 365 on Windows 10
Print
Go Up Pages1
User actions
Browser ID: smf (possibly_robot)
Templates: 4: index (default), Display (default), GenericControls (default), GenericControls (default).
Sub templates: 6: init, html_above, body_above, main, body_below, html_below.
Language files: 4: index+Modifications.english (default), Post.english (default), Editor.english (default), Drafts.english (default).
Style sheets: 4: index.css, attachments.css, jquery.sceditor.css, responsive.css.
Hooks called: 166 (show)
Files included: 32 - 1207KB. (show)
Memory used: 1018KB.
Tokens: post-login.
Cache hits: 14: 0.00395s for 26,588 bytes (show)
Cache misses: 3: (show)
Queries used: 17.

[Show Queries]