Remembering toolbars customised settings

[Lucaben]

I would like Visio to remember my settings when I customise my toolbars. Not all of them are saved. Every time I open a specific file, for example, my toolbar expands on three lines with additional toolbars I don't need. I have also installed an extension called Visinotes, there is no way to remove its toobar or move it to another location. Once Visio is closed and opened again, it still goes back at its original location.