Author Topic: Blank page when opening Visio document  (Read 3121 times)

0 Members and 1 Guest are viewing this topic.

Houndy123

  • Newbie
  • *
  • Posts: 2
Blank page when opening Visio document
« on: January 26, 2021, 04:29:10 AM »
Hello everyone!

I created a Visio file after several hours of work and saved it.
Yesterday, when opening the Visio file, the program only showed me a blank page inside of its user interface, as if it is was empty document. However, when I export the blank page to pdf, the pdf shows my work correctly with everything that is supposed to be present. Therefore, I think the layers might be disabled, or something similar, that prevents me from seeing my work.

Does anyone how to get my work back?

Kind regards
« Last Edit: January 26, 2021, 04:38:38 AM by Houndy123 »

Surrogate

  • Hero Member
  • *****
  • Posts: 1350
    • ShapeSheet™ Knowledge Base
Re: Blank page when opening Visio document
« Reply #1 on: January 26, 2021, 04:49:40 AM »
Hi, Houndy123 !

What kind of Visio document do you create ? At your screenshot i see stencil (vss(x) document) at left side of your picture.
No active document vsd or vsdx.

« Last Edit: January 26, 2021, 04:55:25 AM by Surrogate »

Paul Herber

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 3094
    • Paul Herber's website
Re: Blank page when opening Visio document
« Reply #2 on: January 26, 2021, 04:53:58 AM »
That's just a stencil in the standalone stencil view.
Open Visio then from the ribbon click File and you will see a list of recent documents.
Is your document there?
Electronic and Electrical engineering, business and software stencils and applications for Visio -

https://www.paulherber.co.uk/

Houndy123

  • Newbie
  • *
  • Posts: 2
Re: Blank page when opening Visio document
« Reply #3 on: January 26, 2021, 05:00:20 AM »
Hi Surrogate,

Thank you for your reply! You're an absolute hero.

It was supposed to be a .vsdx document with drawings, shapes, and text inside, but after your question I noticed that it saved as a .vssx document. Very odd.

By saving the stencil again as a document, the document had all its contents returned as normal.

Thanks again!
Kind regards