Author Topic: Shape search in Visio doesn't work  (Read 277 times)

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Magnenetwork

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Shape search in Visio doesn't work
« on: January 15, 2020, 05:04:48 AM »
Hi,

we're experiencing some issues where shape search which won't work in Visio Pro, on a Windows 10 computer. To manually find a shape is time consuming. Looking around on the internet, it seems like some other users experience the same problem. Some suggest Office 365 subscription, and some says it helps to copy + paste the files within the Visio Content folder.

I've tried following these examples without no luck:
https://support.office.com/en-us/article/find-more-shapes-and-stencils-0475ddea-2a0a-4dec-ab8c-7dda9e63bca9
https://eosfor.github.io/2018/another-visio-search-problem/
https://social.msdn.microsoft.com/Forums/SECURITY/en-US/9d6e64ce-b9d6-4493-ade4-81c7a0dd4c2a/visio-2013-search-local-shapes-not-working-?forum=visiogeneral[/li][/list]

Any other ideas perhaps?

Thanks for your help in advance. :)

Paul.V

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Re: Shape search in Visio doesn't work
« Reply #1 on: February 19, 2020, 02:23:23 PM »
will follow this topic. same problem I guess.
got the same specs and shape search is bugging my computer. All licensed

With regards,
Paul

vojo

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Re: Shape search in Visio doesn't work
« Reply #2 on: February 19, 2020, 03:35:50 PM »
works for me for 1908 under MS teams

Nikolay

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Re: Shape search in Visio doesn't work
« Reply #3 on: February 19, 2020, 05:18:06 PM »
This problem is as old as Visio itself I guess  :-\
Visio shape search depends on Windows search (it is searching for shapes using the windows search service).
The guy who came up with this "brilliant" design decision might be on pension already...

So you need to make sure windows search works. Means:

1. Windows Search service exists and is functional (not disabled along with Cortana by some "system optimizer" program for example)
2. The folders containing Visio shapes (.vss or .vssx files) are included in the list of folders to index and are indexed by the windows search service.

I think the last thread you mentioned nails it pretty good...
Have you verified that you can find the shapes using windows explorer (please see that post)?
« Last Edit: February 20, 2020, 02:49:32 PM by Nikolay »

vojo

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Re: Shape search in Visio doesn't work
« Reply #4 on: February 20, 2020, 01:18:29 PM »
yes indeed...but I believe underlying OS services are defaulted on starting in windows 10.
I.e. I don't think you have to configure the share or directory to be searchable when creating it.

Older versions of windows, I believe, used IIS for searches.  Don't know how to check if running to enable searches.