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Blue shade behind the font

Started by amypal, July 05, 2018, 04:27:45 PM

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amypal

July 05, 2018, 04:27:45 PM Last Edit: July 05, 2018, 04:29:48 PM by amypal
Since upgrading to Visio 2013, I have encountered a blue shade behind any font in the JPEG and PNG I create; I've searched all over in the font tabs, the shading tabs, etc., to figure out why this is happening; I am at a loss; can anyone help?

wapperdude

#1
July 05, 2018, 06:08:41 PM
I don't see it.  Is your display driver up to date?

Can you upload a sample Visio file?  VSD file type preferred.

Wapperdude
Visio 2019 Pro

AJD

#2
July 09, 2018, 06:36:42 AM
I can't see anything in that image - but do you have shadows enabled?

AnotherNoone

#3
August 07, 2018, 01:06:18 PM
well, contrary to the other two, I can see the blue. Looks like a text background with like 99%transparency. Maybe check for that. Dont have any other idea atm.
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Browser ID: smf (is_webkit)
Templates: 4: index (default), Display (default), GenericControls (default), GenericControls (default).
Sub templates: 6: init, html_above, body_above, main, body_below, html_below.
Language files: 4: index+Modifications.english (default), Post.english (default), Editor.english (default), Drafts.english (default).
Style sheets: 4: index.css, attachments.css, jquery.sceditor.css, responsive.css.
Hooks called: 191 (show)
Files included: 34 - 1306KB. (show)
Memory used: 1083KB.
Tokens: post-login.
Cache hits: 13: 0.00146s for 26,766 bytes (show)
Cache misses: 2: (show)
Queries used: 16.

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