File not working on different machines

Started by damswil, February 23, 2018, 06:26:19 PM

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damswil

I made some templates with some VBA code in them to import data and such. Userform pops up when template is opened and from there someone can choose on what data to import. Its been working fine for a while, but now people that use it are getting newer computers and it crashes almost immediately upon opening it, Userform doesn't even get a chance to pop up. Seems to be happening on Windows 10 computers. Has anyone run into this?

The template I created was on a 64 bit Windows 7 machine with Visio 2013, I upgraded to Visio 16 with no problems.

Surrogate

Userforms can contain specific controls, which could be missing on some PC