'Import of image file failed' error when trying to insert SVG file

Started by haggis999, January 16, 2017, 11:36:36 PM

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haggis999

I have now uninstalled Visio, rebooted my Windows 10 PC and then re-installed Visio from scratch. However, this has NOT fixed my problem!

I can't think of anything else to try, so more suggestions would be very welcome.

David

Paul Herber

Try importing the attached SVG file. See if that works. This file was generated from Visio 2010.
Electronic and Electrical engineering, business and software stencils for Visio -

https://www.paulherber.co.uk/

haggis999

Quote from: Paul Herber on January 18, 2017, 04:44:13 PM
Try importing the attached SVG file. See if that works. This file was generated from Visio 2010.
Your SVG can be inserted without any problem. That obviously tells us something, but I'm not quite sure what...

David

Paul Herber

Try resaving one of your Illustrator files (just as a test) but use a TrueType font.
Electronic and Electrical engineering, business and software stencils for Visio -

https://www.paulherber.co.uk/

haggis999

I've just tried using the 32-bit version of Illustrator and tried a few adjustments to the SVG options I hadn't done before. None of that worked, so I tried unchecking 'Preserve Illustrator Editing Capabilities' (I hadn't tried this before, as I wanted the elements of the SVG to be editable within Visio).

That appears to have resolved my problem
! The SVG also appears to still be editable within Visio.

David

Paul Herber

Electronic and Electrical engineering, business and software stencils for Visio -

https://www.paulherber.co.uk/

haggis999

Quote from: Paul Herber on January 18, 2017, 05:14:25 PM
8) And so we learn ....
Thanks for your help along the way, Paul.

BTW, reverting to 64-bit Illustrator made no difference. The key factor was unchecking 'Preserve Illustrator Editing Capabilities'.

Rather oddly, however, I noticed that the import of the SVG saved from the 32-bit version had a slightly lighter background grey fill. In both cases, the SVG was saved from the identical .ai Illustrator file. It's not a serious issue, but do you know of any reason why the change from 32 to 64 bit would alter the colour settings?

David

Paul Herber

No idea, should be no difference in colour depth. Maybe a different rendering engine.
Electronic and Electrical engineering, business and software stencils for Visio -

https://www.paulherber.co.uk/