Author Topic: Multiple Programs Launch with Visio 2010  (Read 3523 times)

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hansvh

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Multiple Programs Launch with Visio 2010
« on: July 31, 2014, 06:45:07 AM »
Hi,

I am having an unusual problem after installing Visio 2010. When I start Visio 2010 it takes a long time to load (around 5 mins), then Visio opens but multiple other problems also launch at the same time, many of these are not installed programs but only exe files. About 20 of them start. Once I aborted the Visio start (by killing the process) and the next time I asked to start Visio it offered to start in Safe mode. Visio launched no problem but alot of the features in safe mode are not operable.

The PC is a Windows 7 machine. It had Office 2010 Professional installed, and I then installed Visio 2010. I purchased Visio 2010 via Open Licence and downloaded an ISO. (Note the installation did not ask for a licence key, also the ISO says it is Premium).

If any one can help to point in the right direction I would be very grateful, it is a annoying and difficult problem.

*** Problem now solved, see below***

This has happened on one other PC but only 1 other program launched so that was only a minor inconvenience.

Regards Hans


« Last Edit: August 01, 2014, 10:41:07 PM by hansvh »

Yacine

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Re: Multiple Programs Launch with Visio 2010
« Reply #1 on: July 31, 2014, 03:58:00 PM »
Sounds like a very very bad infection.
Yacine

Jumpy

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Re: Multiple Programs Launch with Visio 2010
« Reply #2 on: August 01, 2014, 08:57:23 AM »
Where did you get the image? Official channels?

Paul Herber

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Re: Multiple Programs Launch with Visio 2010
« Reply #3 on: August 01, 2014, 12:00:44 PM »
Once Visio is open check File -> Options -> Advanced -> File Locations
and ensure that the Start-up path is not set to something silly.
(I think you'll have to do this NOT is safe mode).
Electronic and Electrical engineering, business and software stencils and applications for Visio -

https://www.paulherber.co.uk/

hansvh

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Re: Multiple Programs Launch with Visio 2010
« Reply #4 on: August 01, 2014, 10:39:42 PM »
Hi Paul,

I noticed an earlier post that you did on a similiar experience and checked that I did change the Startup directory to one with multiple exe files. Once this was changed the problem disappeared. Thanks for your assistance.

Regards Hans

Yacine

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Re: Multiple Programs Launch with Visio 2010
« Reply #5 on: August 02, 2014, 04:31:02 AM »
Paul remains the #1 bug solver!
Yacine