Author Topic: Flow Chart Creation with many actors  (Read 6504 times)

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Maddes

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Flow Chart Creation with many actors
« on: November 29, 2012, 02:11:28 AM »
Wuhu, first post in this category :p

So hello everyone,
I am creating a flowchart for a process at my company and while creating I noticed that we've got at least 6 different actors involved in the very process. Some of them only contribute only one activity to the process, so a whole swimlane for those guys makes a lot of white space on the chart, which isn't very neat.
What I am asking for is:
Has anyone experience with creation of flow charts and what to do when many actors are involved? Is a flow chart the right instrument? And if not, what are the alternatives?
Thanks a bunch for reading and for your answers!
Cheers
Maddes

Jumpy

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Re: Flow Chart Creation with many actors
« Reply #1 on: November 29, 2012, 03:37:18 AM »
I remember from school the "event driven process chain".

frank

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Re: Flow Chart Creation with many actors
« Reply #2 on: January 01, 2013, 03:18:03 PM »
Handling a workflow as a process brings up the issue you described.
  • i suggest to create a RACI or better RASCI Matrix to identify Roles & Responsibbillities first
  • then use BPMn Standards to visualize the Process
If its just about a workflow (also see Work Breakdown Structure aka WBS), then keep it simple (look at taskmap.com for an idea) and visualize related tasks with a flowchart and define people involved as attributes to the shape(s) (remains readable in we view as well).
Best Regards
Frank