Visio Guy

Visio Discussions => Visio Bugs (er...Issues) => Topic started by: Houndy123 on January 26, 2021, 04:29:10 AM

Title: Blank page when opening Visio document
Post by: Houndy123 on January 26, 2021, 04:29:10 AM
Hello everyone!

I created a Visio file after several hours of work and saved it.
Yesterday, when opening the Visio file, the program only showed me a blank page inside of its user interface, as if it is was empty document. However, when I export the blank page to pdf, the pdf shows my work correctly with everything that is supposed to be present. Therefore, I think the layers might be disabled, or something similar, that prevents me from seeing my work.

Does anyone how to get my work back?

Kind regards
Title: Re: Blank page when opening Visio document
Post by: Surrogate on January 26, 2021, 04:49:40 AM
Hi, Houndy123 !

What kind of Visio document do you create ? At your screenshot i see stencil (vss(x) document) at left side of your picture.
No active document vsd or vsdx.
(https://i.ibb.co/NjCMfW7/1111.png)
Title: Re: Blank page when opening Visio document
Post by: Paul Herber on January 26, 2021, 04:53:58 AM
That's just a stencil in the standalone stencil view.
Open Visio then from the ribbon click File and you will see a list of recent documents.
Is your document there?
Title: Re: Blank page when opening Visio document
Post by: Houndy123 on January 26, 2021, 05:00:20 AM
Hi Surrogate,

Thank you for your reply! You're an absolute hero.

It was supposed to be a .vsdx document with drawings, shapes, and text inside, but after your question I noticed that it saved as a .vssx document. Very odd.

By saving the stencil again as a document, the document had all its contents returned as normal.

Thanks again!
Kind regards