Visio Guy

Visio Discussions => Visio 2019 Issues => Topic started by: lotar1512 on October 24, 2019, 09:59:55 AM

Title: Shapes and pictures dissapeared from working area.
Post by: lotar1512 on October 24, 2019, 09:59:55 AM
Hello!

I can still see the work (shapes, text, pics, etc.) in the small preview window of the document that is on my desktop (https://i.imgur.com/OfhU56J.png), but when I open the file, there's nothing there. This happend last night when I tried to save the document but an error came up that didn't let me, so I closed it and reopened it and the work was gone.

If someone could help me retrieve my work, I will appreciate it very much! Thank you!
Title: Re: Shapes and pictures dissapeared from working area.
Post by: wapperdude on October 25, 2019, 03:50:22 PM
Things that come to mind...
1)  what is file size?
2) when you open the file
    a. Correct number of pages?
    b. Is a full page displayed... possibly zoomed in or out too far???
    c.  Does select all capture anything?
Title: Re: Shapes and pictures dissapeared from working area.
Post by: lotar1512 on October 25, 2019, 03:56:39 PM
Hey, thanks for replying!
1) File size is 26.5 Kb
2)
a. I believe so, I don't remember creating a second page, so it's just page 1 and vbackground-1, both empty.
b. Yes, the full page is displayed, I zoomed out completely and there's nothing.
c. Select all option is greyed out, can't click it.
Title: Re: Shapes and pictures dissapeared from working area.
Post by: wapperdude on October 25, 2019, 08:13:24 PM
The fact that both pages are blank and select all is grayed out indicates there are no shapes on the drawing page.  But, the file size is larger than a blank, empty file, ~12K, suggests there may be shapes on the document stencil.  Have a look.

As for recovering the file...I've not had much luck doing that.  Perhaps someone else will have better info.  The place to start, though, is File > Options > Save.  Check to see if AutoRecover is selected.  That might mean there's a file waiting to be recovered.

HTH