Help, I have lost visibility of my icons on my toolbars-see top and center of page.
Any suggestions :'( ?
Try resetting custom toolbars: Find and delete file named "custom12.vsu" on your drive
https://blogs.msdn.microsoft.com/chhopkin/2009/02/26/reset-the-menu-and-toolbars/
I assume you did all that already, but just to be sure:
-restart visio
-reboot
Maybe the icon files got deleted (check for that - they should be somewhere in your installation directory)
Possibility its a windows bug (wrong placement of the window - clipping - loss of icons?) -a simple reboot should do though
If all this doesnt work:
Hail Mary:
-reinstall addins
-reinstall visio
-look for the registry entries and delete them while reinstalling.
But before you go all Rambo on your files, maybe someone else has an esier way ;)
I have tried a visio repair and a re-install still no luck!
Nikolai- where do I find custom12.vsu ?
Any other suggestions?
Please follow the white rabbit the link above :)
This file name is for Visio 2007. If you have a different version, it may be named like custom11.vsu, or custom14.vsu
okay I found custom12.vsu and deleted it, I lost my custom toolbars but at least the icons came back.
However now the icons are appearing and dissappering intermittently.
I will try a reboot and hope for the best, but am somehow sceptic!
problem solved, my dear father-in-law was able to put the rightful blame on Microsoft Windows, I did a restore to earlier point and the problem stopped!