Visio Guy

Visio Discussions => Visio 2016 Issues => Topic started by: Henke on June 05, 2017, 04:09:13 AM

Title: VSD Screentips stop working after exactly 10 minutes in Visio 2016
Post by: Henke on June 05, 2017, 04:09:13 AM
We are utilizing the Visio screentips /tootips /mouse over function on many objects in our drawings.
Recently we noticed a strange behavior that it seem to stop working after exactly 10 minutes.
Only a restart of Visio brings them back. No changes or edits were done to the VSD.
Has anybody else experienced this? Is there a solution or fix?

Have tested on two machines so far.
OS: Windows 10 (64) / Windows 7 (32)
Visio: 2016 32 and 64 bit

How to replicate:
I open a VSD (yes the old format) with screentips added to objects.
I hover with the mouse to see it gives me the text.
Wait and test hovering on an object every other minute, after 10 minutes it stops working.
Title: Re: VSD Screentips stop working after exactly 10 minutes in Visio 2016
Post by: Paul Herber on June 05, 2017, 05:19:51 AM
Might be worth saving in the more modern format, then seeing if that makes any difference. I doubt whether it will, but I might be wrong.

Title: Re: VSD Screentips stop working after exactly 10 minutes in Visio 2016
Post by: Henke on July 05, 2017, 06:13:20 AM
I have tested plain VSD with the standard stencils and inserted Screentip = No problem after 10 minutes.

My VSD has macros and is also using a stencil with VBA.
That seems to make this break in Visio 2016.

A workaround I have found to work is that I to disable "Save AutoRecover information every XX minutes".
XX was set to 10  :)

Why this happens I still haven't figured out. It does not happen in Visio 2010.


Title: Re: VSD Screentips stop working after exactly 10 minutes in Visio 2016
Post by: Paul Herber on July 06, 2017, 03:38:33 AM
Sounds to me like internally various events are inhibited during auto-save but the screentip handler is not being restarted.
Title: Re: VSD Screentips stop working after exactly 10 minutes in Visio 2016
Post by: Henke on September 01, 2017, 09:04:59 AM
I just found out that regardless of time or "auto save", it stops working when using "save". If I reopen the VSD after save it works again.
So there seems to be a bug in the save event in 2016..