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Visio Discussions => Visio 2016 Issues => Topic started by: akyrave on October 12, 2015, 08:20:13 PM

Title: [RESOLVED]Blank windows at start of Visio 2016 or 2013
Post by: akyrave on October 12, 2015, 08:20:13 PM
Hi everyone,
I'm a student in IT so I'm on Dreamspark. So my problem: Today I installed visio 2016 (download legaly on DreamSpark) on my computer ASUS on Windows 10 64 bits Education. And when I started it, all of i've got is a blank screen... So I tried with Visio 2013, but same problem...
I've got Microsoft Office 2016 Pro installed too but no problems on them (word, excel, power point, ..)
One of you have a solution? Any kb? I really need visio for my works...

Thank you.

Rémy

(In attachment : a screenshoot of "blank" visio)
Title: Re: Blank windows at start of Visio 2016 or 2013
Post by: akyrave on October 13, 2015, 12:33:43 PM
Problem Solved:
I've got two graphic cards (Intel 4000HD PRO & NVidia GTX950M). Visio was on my high GPU. So i force it on Intel and it works.
Title: Re: [RESOLVED]Blank windows at start of Visio 2016 or 2013
Post by: Yacine on October 13, 2015, 10:44:30 PM
good to know
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