shape data no longer displays in shape data window

[r in ny]

Everything was fine until I closed the shape data window (by clicking on the X in the window) for about a minute.  I reopened the window by clicking on Shape Data Window in the Data tab.  The window opened, but when I selected a shape, all that displayed in the window was "No Shape Data". I tried right-clicking on a shape and selecting Data/Shape Data; same result.  I tried it on a few different drawings; same result.  I rebooted; same result.  My company's administrator re-installed Visio 2010; same result. 

This seems bizarre.  There is probably a parameter somewhere that is preventing the shape data from displaying, but (a) I haven't a clue what it might be, and (b) I haven't changed any settings.

Can anyone help?

Thanks!!!

[Paul Herber]

There's no setting. If the shape has shape data then it will be displayed, if no shape data is displayed then the shape has no shape data.
Add a shape from, say, the flowchart shapes, I think that should have some shape data.
If not then you can add your own shape data.

[r in ny]

I'm talking about the fundamental attributes of just about every shape: height, width, position, angle of line, etc.  They were all there one moment, then I closed the shape data window, and when I reopened it, no shape had data.  I don't see how the shapes could all have lost their data by virtue of my having closed the window.  I also don't see how I could possible add all those values; rather, I depend on Visio to tell me those values.  And when I drag a new shape onto my drawing, it, too, allegedly has no shape data.

[Paul Herber]

They're not shape data. Well, they are but what used to be called Custom Properties are now called Shape Data. Stupid change!
What you want is the Size & Position window. Or for a more complex view look at the shape's shapesheet.

[r in ny]

Thank you, thank you, thank you.  Of course, the Size & Position window is buried in Task Panes in the Show group on the View tab--as any fool should know     But I found it, little thanks to Microsoft Office help, which is nigh worthless.