Problem wirth printing more than 1 side out of visio 2013

Started by STLuF, October 14, 2014, 12:49:07 PM

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STLuF

Hello,

I have a problem with printing out of Visio 2013. Worth knowing is, that there is a program adaptation on my visio 2013. This program adaption in combination with visio 2013 makes the printing-problem.
My printer is a hp designjet T790 which can print a page that is 841cm wide and as long as I want it.
If the visio drawing is only on 1 side (smaller than 841 cm) there is no problem with the printing.
Everytime I try to print a visio drawing which is bigger than 1 side (bigger than 841 cm) my printer is only printing a long blank page with the header and the footer in quadruplicate on it. To print such big visio drawings, I have to convert the drawing in a visio 2010 drawing and print it out of visio 2010. (On my visio 2010 there is the same program adaptation as on my visio 2013 but there is no problem with drawings bigger than 841 cm.)

Does anyone know what the problem is and how I can solve it?

Thank you very much.
Theresa