HELP! Phantom connectors are haunting my diagram...

clion · April 19, 2016, 02:10:37 PM

Greetings fellow Visio users,

I have been working on an important diagram in Visio 2010. One other user edited once.

When I print via paper or PDF, phantom connectors come out of nowhere and I cannot remove them.

I have tried everything under the sun to show these phantom connectors; under View, Show all. When working on the diagram, it's as though they don't exist. They only show up when I print.

Please help!

Best,

Clarali

yn.coder · April 19, 2016, 02:39:32 PM

Try to print to virtual pdf and show it here

vojo · April 19, 2016, 02:51:36 PM

make sure you are using YOUR version....not some sort of shared/commented/etc
version that might have your buddy's doodling ;-)

Of course, ask him what he did or if he had a local copy of his changes

clion · April 25, 2016, 02:03:42 PM

Quote from: yn.coder on April 19, 2016, 02:39:32 PM
Try to print to virtual pdf and show it here

PDF attached here - items blurred for confidentiality.

PHANTOM CONNECTORS IN RED

I also attached a .GIF screenshot of my Visio and how it looks in print preview.

yn.coder · April 25, 2016, 02:46:58 PM

You can overview the Layout for your drawings, and check - may be some elements are linked to invisible or "print only" layout.

Yacine · April 25, 2016, 04:29:59 PM

Couldn't see the red connectors. Can you highlight?

wapperdude · April 25, 2016, 09:14:06 PM

Have you looked at the layers assignments? There may be a layer that's not visible, but can be printed. If it's not visible, it won't be selectable.

Wapperdude

AndyW · April 26, 2016, 06:59:31 AM

Maybe you could remove the confidential info and post the drawing

clion · April 26, 2016, 08:55:23 PM

Quote from: AndyW on April 26, 2016, 06:59:31 AM
Maybe you could remove the confidential info and post the drawing

Why? It doesn't change anything. Thank you, though!

clion · April 26, 2016, 08:57:19 PM

Quote from: wapperdude on April 25, 2016, 09:14:06 PM
Have you looked at the layers assignments? There may be a layer that's not visible, but can be printed. If it's not visible, it won't be selectable.

Wapperdude

Layers do not appear to be the issue

Nikolay · April 26, 2016, 09:45:10 PM

If you remove everything from the diagram (select all -> delete -> save as...) do the connectors still appear?
If they do, then you can consider posting the (blank) diagram for us to see.

One more thing, Visio has "drawing explorer" which shows ALL shapes. Developer tab (see "how to turn on developer mode" in FAQ, if you don't see this tab) -> Drawing Explorer checkbox.

Here is the educational Video on this functionality:
https://www.youtube.com/watch?v=fCBcpBfxrgI

AndyW · April 27, 2016, 06:53:46 AM

Quote from: clion on April 26, 2016, 08:55:23 PM
Quote from: AndyW on April 26, 2016, 06:59:31 AM
Maybe you could remove the confidential info and post the drawing

Why? It doesn't change anything. Thank you, though!

But if you post the diagram on here, other people could have a look at it.

vojo · April 27, 2016, 03:58:05 PM

I love state secrets!! Pls include SSN and credit card info